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The Annual Performance for 2017-18 was presented to the Authority using the set of Performance Indicators agreed by the Senior Management Board.
A Member questioned the number of Special Services Incidents attended and were reassured that incident trends were monitored to eliminate repeat activity.
A Member also requested further information on Road Traffic Collisions, in particular if there were any hot spots in the two counties.
Members finally thanked Deputy Chief Fire Officer Richard Lawrence for his long and distinguished work for the Authority and wished him well on his retirement.
[Councillor Phillips left the meeting at 11.28am].
RESOLVED that Members note the following headlines drawn from Appendix 1 relating to performance in Quarters 1 - 4, 2017-18:
i) A total of 6,931 incidents were attended in Q1-Q4, an increase of 2.7% (182 incidents) over the same Quarters of 2016-17, and 5.1% (353 incidents) higher than the average for the last five years. However, the overall 5 year trend remains relatively consistent and is still 30% less than 10 years ago.
ii) The majority of the increase in Q1-Q4 is accounted for by a rise in the numbers of Special Service and Fire related incidents, while the number of False Alarm incidents was down:
a. Special Services: an increase of 11.8% (184 incidents) is mainly accounted for by increases in the number of flooding (66) Road Traffic Collisions (64) and Assist other Agency (35).
b. False Alarms: a small decrease of 0.4% (13 incidents), most common automatic activations are at a number of sheltered housing, nursing homes and hospitals.
c. Fires: Have increased slightly by 0.6% (11 incidents) over the previous year this is largely accounted for by a spike in Secondary Fires in Quarters 1 & 2 during spring and the early summer period.
iii) Overall Staff Sickness levels were 7.11 days lost per head and is within tolerance levels.
iv) The Service attended 59.7% (380 incidents) of Building Fires (636 incidents) within 10 minutes in Quarters 1 – 4, compared with 58.2% in the same period in 2016-17. The average time for the first fire appliance attendance at all building fires was ten minutes and eighteen seconds.
v) The overall availability of the first On-Call (Retained) fire appliance remains high at 89.6%; however this has decreased by 2.2% when compared to the same period in 2016-17.