0257
The Assistant Chief Officer presented a summary of the Service’s
performance for Q3, 2023-24.
Members noted that a total of 2,076 incidents were attended in Q3 2023-24, an increase of 3% on Q3 2022-23. The Service also attended 16 ‘Over the Border’ incidents during this quarter. 1,898 Home Fire Safety Visits were completed which exceeded the quarterly target of 1875 HFSVs per quarter and the number of inspections of business premises had decreased to 315 due to Protection staff realigning workloads in Q3
2022-23 to increase capacity in delivering other areas of Protection work in Q4
2022-23.
Following a discussion about false alarms, a Member requested further information on the total number of malicious false alarms attended. There was also discussion about flooding events, in particular rescues from fords, and a Member requested further information on the number of ford rescues attended. This information would be sent to all Members following the meeting.
RESOLVED that the details of the Q3 2023-24 performance headlines be noted, in particular that:
i) A total of 2,076 incidents overall were attended in Q3 2023-24 which was an increase of 3% on Q3 2022-23;
ii) Fires (312) were 7% lower than Q3 2022-23 and lower than the five-year average of 344;
iii) Special services (699) were 4% higher than the corresponding quarter of the previous year and higher than the five-year average of 627; and
iv) False alarms (1,065) were higher by 6% compared with Q3 2022-23 and above the five-year average of 872.