0448
The Chief Fire Officer provided Members with a review of Unwanted Fire Signals and to consider the benefits/disbenefits of attending in response to automatic fire alarms.
The HMICFRS had identified the Service should ensure it effectively addresses the burden of false alarms, therefore this review was timely and necessary.
A range of options to decrease the number of false alarms was put to Members. Following discussion, Members agreed that the best option was to introduce a risk-based call filtering methodology during the hours of 08:00 to 18:00 for specific categories of calls using the nationally recognised FSEC premises risk groupings. This would allow the Authority to determine and maintain a prompt response to higher risk premises and those premises where a refined call filtering process may be applied.
Members were assured that Fire Control operators would be trained to issue supportive advice to those properties not being attended as a result of this proposal. A range of measures would also be taken to warn and prepare those premises likely to be affected.
Members agreed that a review in three years would be appropriate, with flexibility to bring the date forward if Members deemed it necessary.
RESOLVED that:
i) HWFRS continue the existing policy of maintaining an effective response to AFAs at all premises where there is a sleeping risk, including:
- other residential premises (FSEC Groups A and B) such as;
Hospitals
Care Homes
Houses in multiple occupation
Hostels
Hotels;
ii) a risk-based call filtering methodology be introduced during the lower risk periods 08:00-18:00 hrs for AFAs at commercial premises within Fire Service Emergency Cover Groups C and D (but excluding public buildings and places of further education and schools) i.e.
Shops
Factories
Offices
Other Workplaces;
iii) the previous decision taken in September 2013 of not charging for false alarm AFAs on the grounds that the cost of recovery measures were likely to exceed the income generated, be reaffirmed; and a further review of the policy be undertaken within three years (or sooner as appropriate).