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Members were provided with a summary of the Service's Quarter 1 performance against a comprehensive set of Performance Indicators agreed by the Senior Management Board.
With reference to the Wyre Forest Hub, Members were informed that 11 new recruits were based at the current station in readiness to move to the new Hub.
A Member requested a further breakdown on special services data in future reports and the Deputy Chief Fire Officer confirmed that this would be available in the future.
RESOLVED that Members note the following headlines drawn from Appendix 1 relating to performance in Quarter 1, 2019-20:
i) total of 1,803 incidents were attended in Q1, a decrease of 5.95% (114 incidents) over the same Quarter of 2018-19, and 3.20% (56 incidents) higher than the average for the last five years. The overall five year trend shows a gradual increase in the total number of incidents.
ii) The majority of the decrease in Q1 is accounted for by a drop in the numbers of Fire and False Alarm incidents, while the number of Special Service incidents was up:
a. Fires: a decrease of 22.70% was mainly accounted for by a drop in the number of Secondary Fires (-31.74%).
b. Special Services: an increase of 19.24% (91 incidents) was mainly accounted for by increases in the number of Assisting other agencies (71) and Other Special Services (61) incidents.
c. False Alarms: a decrease of 8.17% (69 incidents), the most frequent automatic activations are at a number of sheltered housing, nursing homes and hospitals.
iii) Overall Staff Sickness level for Q1 2019-20 was 3.03 days lost per head and was above the 5-year average of 1.81.
iv)The Service attended 47.89% (68 incidents) of Primary Building Fires within 10 minutes in Quarter 1, compared with 60.64% in the same period in 2018-19. The average time for the first fire appliance attendance at all Primary Building Fires was 10 minutes and 41 seconds.
v) The overall availability of the first On-Call (Retained) fire appliance remains high at 84.33%; however, this has decreased by 4.75% when compared to the same period in 2018-19.