141
Members were provided with a summary of the Service’s Quarters 1 and 2 performance against a comprehensive set of Performance Indicators agreed by Senior Management Board.
Concern was expressed over the retained availability at Bewdley and Stourport Stations, although did note that availability had improved at Kidderminster Station. The Assistant Chief Fire Officer explained that this was due to the Watch Commanders having the ability to book themselves onto on call appliances if available.
A Member requested that when comparing sickness the statistics include other Fire Services rather than Councils as this wasn't comparative jobs. The Chief Fire Officer assured Members that Shropshire Fire and Rescue Service would be included in future statistics.
There was concern over the recent press in the Redditch area with the Service helping patients home from hospital as Members had not been informed. The Chief Fire Officer informed Members that the Service Level Agreement was still being drawn up with the Acute Trust. He explained that the Community Risk team would assist by transporting patients home and then carrying out a Safe and Well Check to ensure their home was safe for their return.
An error was pointed out on page 52 of the agenda in table14, the figure of 344 should have read 135. Officers assured Members that this would be corrected.
RESOLVED that Members note the following headlines drawn from Appendix 1 relating to performance in Quarters 1-2, 2018-19:
i. A total of 4,070 incidents were attended in Q1-Q2, an increase of 12.5% (453 incidents) over the same Quarters of 2017-18, and 14.5% (273 incidents) higher than the average for the last five years. However, the overall five year trend remains relatively consistent.
ii. The majority of the increase in Q1-Q2 is accounted for by a rise in the numbers of Fire and Special Service incidents, while the number of False Alarm incidents was also up but at a lower rate:
a. Fires: an increase of 19.4% was mainly accounted for by a rise in the number of Secondary Fires (27.9%).
b. Special Services: an increase of 17.9% (144 incidents) was mainly accounted for by increases in the number of Flooding (37), Other Special Services (79) and Assisting other agencies (15) incidents.
c. False Alarms: an increase of 5.5% (93 incidents), the most common automatic activations are at a number of sheltered housing, nursing homes and hospitals.
iii. Overall Staff Sickness levels for Q2 2018-19 were 1.70 days lost per head and was slightly above the 5-year average of 1.61.
iv. The Service attended 57.3% (219 incidents) of Building Fires within 10 minutes in Quarters 1-2, compared with 60.8% in the same period in 2017-18. The average time for the first fire appliance attendance at all building fires was 10 minutes and 31 seconds.
v. The overall availability of the first On-Call (Retained) fire appliance remains high at 86.38%; however, this has decreased by 3.12% when compared to the same period in 2017-18.